App support
We’ll help you keep training.
Get help with coach access, athlete invitations, training programs, workout logging, readiness, progress, or messages.
Contact support
Email rapidcharge10@gmail.com and include the device you are using, what you were trying to do, and any message shown by the app. Do not include passwords or private invitation links.
Coach access
Coaches should use the Coach sign in button. If your account is not recognized as the configured coach account, contact support from the email address associated with your coaching account.
Athlete access
Athletes enter through the private invitation link supplied by their coach. If a link is unavailable or expired, ask your coach to create a new invitation. New invitations replace older links.
Account and data deletion
Open your training workspace and choose Account & privacy at the bottom of the screen, then Delete account and data. Athletes can delete their own profile and associated data. Coaches can delete their entire coaching workspace after confirming their mobile access code. Deletion includes uploaded videos and cannot be undone. If you cannot access your account, contact support for help.